The Google Pixel 8 and Pixel 8 Pro are proving to be a sales success for the tech giant. Although not matching the numbers of Samsung or Apple, these devices are well-received by users, primarily due to their 7 years of updates, pure Android 14 with a lightweight launcher, and, above all, the best camera on the market. However, they also face issues, such as the one we’ll discuss today: a defect in the Pixel 8 and Pixel 8 Pro displays involving strange protrusions.
This unusual case is sparking several user reports in the form of videos or photos trying to understand the issue alongside different forums and communities. It could be said that Google’s latest smartphones have “bumps.”
The Pixel 8 and Pixel 8 Pro have issues with their screens, featuring strange protrusions. They’re difficult to describe as they appear in various shapes and locations. But we could summarize the problem as something protruding from beneath the display, sometimes looking like round dots seeming to emerge from behind it.
Interestingly, this does not affect the Gorilla Glass Victus 2, nor does it impact the phone’s usage or the screen itself. Everything works correctly and without errors. So, what is happening, and how can it be fixed?
As mentioned, it’s a cosmetic issue but could potentially worsen. Why? Because disassembly of the device reveals that these “bumps” are aligned with certain components or screws. Hence, the initial hypothesis is that hardware is pressing on the lower part of the screen, but nothing is clear yet, and further investigation is needed.
Is it a manufacturing defect or excessive twisting in the device?
Forums like Reddit have already seen several reports, and a few comments may be steering the investigation into the Pixel 8 and Pixel 8 Pro’s screen protrusions.
Some users have filed an RMA upon discovering the issue, and the replacement devices have arrived with the same problem from the factory. Thus, suspicion arises that a problem might be occurring in the assembly line for these phones.
Furthermore, open discussion threads on Google forums regarding this issue seem to align with particular models and specific series, all manufactured in China. As a result, an RMA is not solving the problem since numerous users have reported that the replacements also exhibit the same issue.
Disassembly and the position of these protrusions could offer a clue to the cause: spring clips, which are anchor points that secure various connectors. For now, Google hasn’t provided an answer and is only replacing all the affected devices. However, since the replacements are showing the same issue, it doesn’t seem to be the right solution at the moment, pointing to a flawed quality control and a possible assembly problem.
Is it a localized issue?
Having had my Pixel 8 Pro since launch day, I haven’t noticed any of these problems. Therefore, it’s plausible that this issue might be affecting more recent devices. For instance, very few affected devices were purchased in October, almost all being from November.
Google might have changed some hardware, such as screws or other components, or a part could have a greater thickness, or assembly lines might be experiencing issues.
Time will tell how this situation unfolds, but at least we can be sure that Google accepts RMAs without problems, and we’ll receive a new smartphone once the issue is resolved. Until then, it doesn’t make sense to exercise the warranty.
The article “Google Pixel 8 and Pixel 8 Pro have a defect in their screen, protrusions due to excessive pressure?” first appears on El Chapuzas Informático.